GS
Greg S
1 reviews | Active since Feb 2015
20 Feb 2015, 03:02
Delay in response to cancellation of T.V licence
From June 2014 to Aug 2014 I wrote letters to SABC board explaining cancellation of T.V licence. (No income, sold T.V)- Followed up with phone calls in 2014 still no response- 2015 arrives I am billed a continual amount + interest. Reason being they got my letter after the date of renewal (5months after me trying to get a response or recognition of written letters&
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Sabc Tv Licence's replyOfficial
20 Feb 2015, 09:55Hello GregSteyn,
Dear Mr Steyn
Your enquiry dated 20 February 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been escalated to the Customer Services Manager for resolution and response. I have stopped the action from the SABC and its Service Providers pending this enquiry.
Should you require more information in this regard, kindly use contact Arrear Accounts on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Steyn
Your enquiry dated 20 February 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been escalated to the Customer Services Manager for resolution and response. I have stopped the action from the SABC and its Service Providers pending this enquiry.
Should you require more information in this regard, kindly use contact Arrear Accounts on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply20 Feb 2015, 09:55
Official
Hello GregSteyn,
Dear Mr Steyn
Your enquiry dated 20 February 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been escalated to the Customer Services Manager for resolution and response. I have stopped the action from the SABC and its Service Providers pending this enquiry.
Should you require more information in this regard, kindly use contact Arrear Accounts on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Steyn
Your enquiry dated 20 February 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been escalated to the Customer Services Manager for resolution and response. I have stopped the action from the SABC and its Service Providers pending this enquiry.
Should you require more information in this regard, kindly use contact Arrear Accounts on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER