JP
Janette P
1 reviews | Active since Jun 2013
08 Sept 2015, 09:46
Debit Order deducted x2 and no response
There was 2 debit orders on my account, when there is not enough money in my bank account, Nedbank charge me R90-00 for the debit order to go through. There was enough for my monthly account, then SABC deducted 2 amounts that the one was incorrect and they only corrected their error a day after, so Nedbank already deducted the R90-00 from my account. I did send an email to SABC TV Licence but with no response. Looks like one has to always take it to social media for response.
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Sabc Tv Licence's replyOfficial
09 Sept 2015, 10:00Hello Janette1988,
Dear Janette1988,
Your enquiry dated 8 September 2015 regarding the double debits from your account and the TV-licence with the number *** has reference.
The matter has been referred to our Finance Department Supervisor for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Janette1988,
Your enquiry dated 8 September 2015 regarding the double debits from your account and the TV-licence with the number *** has reference.
The matter has been referred to our Finance Department Supervisor for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply09 Sept 2015, 10:00
Official
Hello Janette1988,
Dear Janette1988,
Your enquiry dated 8 September 2015 regarding the double debits from your account and the TV-licence with the number *** has reference.
The matter has been referred to our Finance Department Supervisor for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Janette1988,
Your enquiry dated 8 September 2015 regarding the double debits from your account and the TV-licence with the number *** has reference.
The matter has been referred to our Finance Department Supervisor for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER