RS
Ryan S

1 reviews | Active since Feb 2015

19 May 2015, 16:36

Constant Harassment & Ignoring My Cancellation

I emigrated from SA to the UK in Oct 2013. This was 2 months before my SABC TV licence expired. I had no idea I was supposed to cancel it.<br> SABC contacted me via email reminding me to renew my licence end of Jan 2014. I rep**** to them saying I had moved overseas and no longer needed the TV licence.<br> A month later I get a final demand to pay from SABC Platinum. I rep**** yet again with a request to cancel, this again was not honoured.<br> A year goes by and I ignore the constant harassment emails from SABC about the matter. I eventually get a email from VVM debt collectors of which I reply and inform them of the situation. They let me know what they needed for me to cancel, I had a solicitor here in the UK witness a affidavit. I supp**** this to VVM, no reply from VVM. A month later I get a email from SSD saying that I owe even more for my TV licence. I have sent SSD numerous emails with all doc's to prove I am no longer in SA. I get no reply from them or SABC about this matter, just constant harrasment emails saying I owe them money.<br> Every time I get a email from anyone regarding this matter I reply to it with my proof I emigrated.<br> Still no correspondence from SABC.

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply20 May 2015, 12:27
Official
Hello ***sRock,

Dear Mr. Sanders

Your enquiry dated 19 May 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.

The records indicate that your TV licence has been put into a queue to be cancelled. You will receive confirmation once your account has been cancelled. I have also stopped the action from our Service Providers pending this enquiry.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER