Complaint & Potential Breach of POPI Act

Good day To Whom This May Concern

Please note I have already sent feedback via the website and via email. Yet no response over the last 2 weeks.

Please note that due to the nature of this complaint, I expect communication via email only.

Please can I get urgent response to the following enquiry:

1. Please can I investigation to be completed in regards to SABC data integrity as to why I am suddenly getting messages this month for two different accounts. Account No. 1 ********** 49 / Account No. 2 ********** 81

2. Then why am I getting messages this month, that I owe money of R424.00 however another message stating that I have paid my fees of R265.00.

3. Based on point 2 why is there a difference? Is there a **** going on? I need a full reason to why this has occurred and why under POPI regulations did this occur?

4. Then I need a step for step process on how to close my SABC TV licence. I no longer own a TV in a individual dwelling, as I have moved back in with my parents since last year?

5. If I do have to owe anything, I need a breakdown on services SABC provided me for the period and invoice statement on what I am owed send to me via email, and a electronic bank account that I can pay too.

Please note any conversation needs to be done via email.

The phone no. these erroneous message are coming to is (mobile no. to be provided once contact been made). Email and Website feedback has the no. as well.

regards

Chris