Cancelled tv account yet still get emails & bills

TV Licence Account Number: *** URGENT<br> <br> We have received numerous emails stating that we owe money for the TV license for 6 Easson road, norfolk park.<br> <br> This TV license was cancelled years ago and taken over by Cheryl Hill De Roos who moved in the property 6 Easson road. Her license is up to date for the TV.<br> <br> How do we get this over with as this is a continuous issue we've tried to resolve for years???<br> <br> We are not paying the tv licence as we cancelled and the tv was taken over by Cheryl who pays her tv licence.<br>