Cancellation/Payment harassment

HI, <br> <br> I moved in 2010 and in early 2011, I cancelled my TV licence.. In 2012 the SABC contacted me and informed that I am in arrears and they have not received my affidavit or cancellation documents. I then did the entire process again. <br> <br> It is now 2015 and I was just informed that I owe R2795 and that they have not received the cancellation documents in 2012. I was told that I need to do this again or try and dig up the original documents from 2011/2012. <br> <br> THIS IS ABSOLUTELY RIDICULOUS!!! I DO NOT OWN A TELEVISION OF MY OWN AND I REFUSE TO GO THROUGH THIS ENTIRE PROCESS EVERY 1-3 YEARS. <br> <br> THIS IS COMPLETELY UNPROFESSIONAL AND DISGUSTING THAT I HAVE TO BE INCONVENIENCED BECAUSE YOU PEOPLE CANNOT PROCESS A SIMPLE CANCELLATION. <br> <br> I WOULD APPRECIATE IT IF YOU CAN CANCEL MY ACCOUNT PLEASE, I HAVE CONTACTED YOUR CALL CENTRE AND WAS GIVEN A LIST OF INSTRUCTIONS...AGAIN...WHICH I THINK IS UNFAIR