Cancellation of tv licence

I've requested to cancel my tv license 2 months ago and sent the documents that they requested.<br> Everytime I call back someone else gives me a different excuse as to why it has not been done yet. They told me it can take up to 25 days to cancel. It's been 2 months already. I've made over 10 calls and still no one knows what's going on. Last week when I called, they suddenly required a proof of residence. Why did no one from sabc contact me. They said it will be cancelled immediately once they received it. Today, a week later when I called, they tell me it's in a queue and it can 6-8 weeks to cancel. *** !!!!!<br> Do you train your call center agents to lie to customers. <br> I am now getting smses and emails on overdue license fees because of sabc's incompetence.<br> Please cancel my account and stop hounding me for something that you should have cancelled<br>