1 reviews | Active since Mar 2013
Cancellation
<p>I find it most frustrating...Ive been trying to cancel my TV license since 2013 & still it has not been cancelled. Ive emailed the necessary so many times & have tried contacting. The only time I hear is when I receive a sms or call to say account is in arrears. Yes it is in arrears now, cause Ive been trying to cancel it for 3 years. Ive sent copy of my husbands TV license. Why do we need 2 licences & we only have 1 TV.</p>
Dear Jolene80,
Your enquiry regarding the cancellation of your TV licence dated 12 August 2016 refers.
The matter has been referred to the Cancellations Department Manager for investigation, resolution and response.
For more information please contact Customer Services on ********** or email: Regards,
TEAM TV LICENCES
Dear Jolene80,
Your enquiry regarding the cancellation of your TV licence dated 12 August 2016 refers.
The matter has been referred to the Cancellations Department Manager for investigation, resolution and response.
For more information please contact Customer Services on ********** or email: Regards,
TEAM TV LICENCES
Dear Team TV Licences...I have sent all the relevant documention & have not yet heard back. Please advise soonest, cause i got an sms again that I will be handed over & I am not impressed.
Dear Team TV Licences...I have sent all the relevant documention & have not yet heard back. Please advise soonest, cause i got an sms again that I will be handed over & I am not impressed.
Dear Jolene80,
Your follow-up regarding the cancellation of your TV licence dated 19 October 2016 refers.
The matter has once again been referred to the Cancellations Department Manager for investigation, resolution and response.
For more information please contact Customer Services on *** or email: ***,
Regards,
TEAM TV LICENCES
Dear Jolene80,
Your follow-up regarding the cancellation of your TV licence dated 19 October 2016 refers.
The matter has once again been referred to the Cancellations Department Manager for investigation, resolution and response.
For more information please contact Customer Services on *** or email: ***,
Regards,
TEAM TV LICENCES
Dear TV Licence...how much longer must I still wait? Still have not heard anything. This is terrible service
Dear TV Licence...how much longer must I still wait? Still have not heard anything. This is terrible service
Dear Jolene80,
Your response dated 7 November 2016 regarding the cancellation of your TV licence has reference.
The matter has been referred to the Cancellations Department Manager and the Head of the Division has been copied.
We sincerely apologise for the delay in your enquiry resolution.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear Jolene80,
Your response dated 7 November 2016 regarding the cancellation of your TV licence has reference.
The matter has been referred to the Cancellations Department Manager and the Head of the Division has been copied.
We sincerely apologise for the delay in your enquiry resolution.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
That is what keeps on being said...matter has been referredt to the Cancellations Department. That has been since August
That is what keeps on being said...matter has been referredt to the Cancellations Department. That has been since August
Dear Jolene80,
Your response is duly noted.
Regards,
TEAM TV LICENCES
Dear Jolene80,
Your response is duly noted.
Regards,
TEAM TV LICENCES