1 reviews | Active since Dec 2013
Cancelation
I App**** for a TV licence 2 years ago to buy a TV after which i never received my TV licence and was force to get another TV licence in order to purchase said TV, I Emailed and asked that the accounts be joined or what ever yet nothing so i left it. In between then and now circumstance has that i no longer have a TV and no longer require the TV licence as i can watch online via my computer. I Asked 2 years ago that my TV licence be canceled and instead now I'm being harassed to bay +R900 worth of back pay and fines for something i no longer need or want. I have called into the call center just to have the phone put down in my ear, in her defense i want being very pleasant...<br> <br> I WISH THE TV LICENCE TO BE CANCELED AS I DO NOT REQUIRE IT AND HAVE ASKED MANY TIMES OVER THE LAST FEW YEARS THAT IT BE CANCELED.<br> <br> I've never once received a response email from the myriad of email addresses i sent me request to, found on their site.
Dear Mr Peens
Your enquiry dated 17 March 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been forwarded to the Customer Services Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Best regards,
Dear Mr Peens
Your enquiry dated 17 March 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.
The matter has been forwarded to the Customer Services Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Best regards,