1 reviews | Active since Feb 2015
Cancel my TV license
From: Hennie van der Merwe [Email Removed] <br> Sent: 11 December 2014 02:53 PM<br> To: [Email Removed]<br> Subject: Account *** in the name H VAN DER MERWE<br> <br> Att Lindsey Morgan<br> <br> Good Day<br> <br> I refer to your email dated 02 December 2014.<br> <br> Attached please find the documents as requested.<br> <br> Document signed in the presence of a Commissioner of Oaths.<br> Copy of my Kitas /Visa for Indonesia, country of residence.<br> Copy of my passport.<br> <br> <br> Please cancel my debit order with immediate effect.<br> <br> Please acknowledge receipt of the mentioned instruction.<br> <br> Kind Regards<br> <br> H VAN DER MERWE<br> ***<br> 1 Laetitia Street<br> Chrismar 7530<br> Bellville<br> Western Cape<br> <br> I have sent numerous emails to get Lindsay to reply to my request after sending her the documents required.<br> <br> My account is still debited every month and nobody replies to my daily emails begging someone to reply or cancel the debit order.
Dear Mr Van Der Merwe
Your enquiry dated 8 February 2015 regarding the cancellation of the TV licence with the number *** and the debit order linked to this account in your name has reference.
The matter has been escalated to the Customer Services Manager for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Van Der Merwe
Your enquiry dated 8 February 2015 regarding the cancellation of the TV licence with the number *** and the debit order linked to this account in your name has reference.
The matter has been escalated to the Customer Services Manager for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
