Billed before I even owned a TV, but am handed over and harassed daily

The SABC has invoiced me for a television before I even owned a TV. I obviously did not pay that account, and have been charged arrears on that invoice. Then, when I did buy a television, I was invoiced again for a year in advance. I have emailed a breakdown of what I say I owe, and am willing to pay the amount I GENUINELY owe as soon as my account has been corrected and I receive a corrected invoice.

I am harassed daily by the collections agency with obnoxious and ******** staff, saying that they cannot see an arrangement on the system, yet I have a reference number, and an email stating that the issue has been directed at SABC. I have been emailing the SABC myself for months with no reply...and I have all of these emails to prove it.

You should update your records, and stop harassing people. I have done your reconciliation for you, just correct the account, send me a correct invoice and then I will pay it. Simple. Very Very simple.