DW
Des W

1 reviews | Active since Mar 2009

15 Mar 2016, 11:38

Arrangements to pay

SABC has been sending me sms since 03.03.2016, 08.03.2016, 15.03.2016 advising that i owe them R266.00 for Tv Renewal Licence. I sent them a mail advising them that i will make an arrangement to pay them off, the consultant advise that SABC will charge a penalty fee of R71.00 per month. Are they totally insane to rip the consumer off like this? is this legal practice? I so shocked, astounded and disgusted at the rate these people are willing to go by ripping people off like this. this is 70% interest charged if Im correct. Im sorry i do not condone this and will take this matter further.

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply16 Mar 2016, 10:45
Official
Hello goslettd,

Dear goslettd,

Your enquiry dated 15 March 2016 regarding the payment arrangements and the TV-licence with the number *** refers.

The payment of R 71.00 is not charged every month and is not a penalty for late or none payment.

This is an administration fee which is charged once-off when a licence holder pay his/her TV-licence in monthly instalments or via debit order.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

TEAM TV-LICENCES