Annoyed SABC client

I recieved an SMS stating my TV license payment is overdue. So I call to find out as I made payment in May 2018 for my TV license.

All the call centre agent has to say is : it takes 24 to 48 hrs to reflect. So my question is it's been 2 months. How is it not reflecting?

They will look into it.

What's frustrating is : SABC is a prescribed beneficiary . You use your unique reference number and still they can't allocate it to your account. But how fast are they to send a message that it's not paid.

Get your act together. With people that can actually check the bank accounts and allocate payments accordingly.

Irratated client