ACCOUNTS NOT BEING RECTIFIED INVOICED WRONGFULLY

There are two accounts that I am trying to sort, MI Roodt and CF Roodt.<br> <br> CF Roodt the following query was lodged: 2014 Account received as per the statement dated 1 July 2014 whereby the account were paid on 13 December 2014. Penalty amounts were added for the following months: o4 October 2014 R26.50, o4 November 2014 R26.50, 13 December 2014 R26.50. As the account were paid on 13 December 2014 the arrears amount for 13 December 2014 to be credited. To my astonishment YOU AGAIN added arrears which is wrong : o5 May 2015 R26.50, o4 June 2015 R26.50, o5 July 2015 R26.50, o4 August 2015 R26.50. Accounts to be PAID end of August without adding penalties. The only penalty amounts to be correct that of 4 OCTOBER 2014 AND 4 NOVEMBER 2014 thus the outstanding amount R53.00. PLEASE RECTIFY and email me an amended statement noting the credits whereby the amount due R53.00 reflects and I will pay same.<br> <br> THE ABOVE WAS EMAILED MORE THAN ONCE AND SUBMITTED VIA THEIR WEBSITE<br> <br> MI Roodt living with CF Roodt (parent) from September 2014, proof of residence was forwarded. The other license is not necessary. <br> <br> THE ABOVE WAS EMAILED MORE THAN ONCE AND SUBMITTED VIA THEIR WEBSITE