JR
Jeten R
1 reviews | Active since Jan 2012
12 Feb 2015, 12:59
Account still not sorted after 3 reports
I have still not received feedback from the Finance Department with regards to my account. I am still receiving sms's for my overdue account that was paid on 29 September 2014. This is in response to my last 2 complaints where the last 1 was on 22 January 2015. My account is now accumulating by the day and is currently R344. This account was to have been sorted out a long time ago but to date has not been sorted out. What else can I do to have this mistake rectified?????<br> It is becoming frustrating to have a balance on my account. I am unable to buy another TV due to me not receiving my TV Licence and for me having a balance on my account.<br> I would require a response from the Finance Division.
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Sabc Tv Licence's replyOfficial
12 Feb 2015, 15:50Hello Jeten,
Dear Mr Rajlal
Your enquiry dated 12 February 2015 regarding your enquiry not being sorted after three reports submitted and the TV licence with the number *** has reference.
A follow-up enquiry has been forwarded to the Finance Department Supervisor for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Rajlal
Your enquiry dated 12 February 2015 regarding your enquiry not being sorted after three reports submitted and the TV licence with the number *** has reference.
A follow-up enquiry has been forwarded to the Finance Department Supervisor for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply12 Feb 2015, 15:50
Official
Hello Jeten,
Dear Mr Rajlal
Your enquiry dated 12 February 2015 regarding your enquiry not being sorted after three reports submitted and the TV licence with the number *** has reference.
A follow-up enquiry has been forwarded to the Finance Department Supervisor for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Rajlal
Your enquiry dated 12 February 2015 regarding your enquiry not being sorted after three reports submitted and the TV licence with the number *** has reference.
A follow-up enquiry has been forwarded to the Finance Department Supervisor for immediate resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER