SD
Salomie D

1 reviews | Active since Oct 2014

26 Jan 2016, 13:08

Account opened *******ly

Hi There. I tried to register a profile, but I could not due to some technical issue on the system. I then logged a query on the website to find out what the problem is. Needless to say, nobody answered my query.<br> <br> I WANTED to buy a television, and needed a licence, but I could not buy the TV due to the error on your registration site.<br> <br> On Friday the 22nd of January i received an sms stating that my balance is R265.<br> <br> I state again - I COULD NOT BUY A TV - I did not complete my account creation online. I do not have a Television and I do not want a television licence - what for?<br> <br> Please follow up and cancel the issued account IMMEDIATELY as well as any account linked to my name. I watch shows over the internet, not on television.<br>

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply28 Jan 2016, 14:51
Official
Hello salomieswart,

Dear salimieswart,

Your enquiry dated 26 January 2016 regarding the opening of a television licence using our website and the request for the cancellation of the same TV-licence has reference. TV-licence number ***.

The matter has been referred to the relevant Department Managers for an investigation and response to you.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

TEAM TV-LICENCES