BB
Buhle B

1 reviews | Active since Nov 2016

10 Nov 2016, 12:54

Worst claims service ever

<p>My uncle was involved in an accident begging of the month and insured with SA Underwriters, they have just rejected his claim and couldn't really explain in full why. I am really disappointed with this kind of service as he has been paying his insurance from day one and all of a sudden his claim can't be paid. Can someone please attend to this before we take this further.</p>

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply10 Nov 2016, 14:23
Official

Good Day Ms Buthelezi

Thank you for the correspondence sent.

We hereby confirm that a consultant from the claims advice department contacted your uncle and undertook to compile a comprehensive response detailing the rejection of this claim. This response will then be sent to your email address in the next four working days.

Please do not hesitate to contact the Claims Advice Line in *** should you have any further enquiries about this matter.

Kind Regards

The SAU Team