AS
Aletta S

1 reviews | Active since Oct 2011

29 May 2018, 08:43

Very disappointed in them, they ****** me with my money.

I was given a call by SAU Insurance ( B- Sure Africa INSURANCE Broker ) because i needed a car insurance, then we spoke and they told me their conditions as we were busy talking they kept on changing the price, that consultant told me the reason why the price keep on changing because i did not have driving experience so i ended up not taking their policy but at the end of the month they deducted an amount of R1050.00 as their activation fee. So now I need my money back because i did not take their policy.

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply04 Jun 2018, 09:08
Official

Good day Ms Sibaya

We hereby confirm that an agent from the complaints department has contacted you.

As discussed, your policy with SA Underwriting Agencies never commenced therefore we did not deduct any money from your account.

Kindly refer this complaint to the broker for further assistance regarding this matter.

Kind regards

The SAU Team