BM
Bm M

1 reviews | Active since Aug 2012

16 Apr 2018, 09:50

USELESS INSURANCE

Hi, (1)took insurance in 2016. An agent called me to add mechanical warranty and he even sent an sms and email and post confirming this. I have emailed you several times regarding this and no one is responding to me since last year.NO RESPONSE AT ALL. (2) I have added 'dents and scratches' insurance which i pay separately. I claimed few months back, your consultants are clueless of what they are doing, she could not even refer me to a dealer for quotations, She cant even explain clearly the things she's saying to me, after some time while waiting for a quotation she tells me the insurance only pays R2000 and R250 for excess which is useless to me because I need around R3000 to fix my car. Please cancell this dent and scratches inPEOPLEsurance I do not need it anymore. YOUR INSURANCE IS JUST USELESS AND YOU HIRE USELESS

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Replies (2)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply20 Apr 2018, 11:59
Official

Good Day Ms Motlotsi

We hereby confirm that you have been liaising with our agent and that the matter has now been resolved.

We thank you for the correspondence sent and trust all concerns raised were clarified.

Kind Regards

THE SAU TEAM

BM
Bm M's update20 Apr 2018, 12:10
Reviewer Update
Hi, The first part of my complaint is not resolved, no one contacted me regarding that, you keep on dodging it that's why you have never responded to the countless emails I sent to you