S
SANDISIWE
1 reviews | Active since Sept 2025
16 Sept 2025, 20:22
Terrible experience
The red tape is unbelievable 😠Absolutely terrible.No updates, have to follow up all the time.
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
17 Sept 2025, 10:48Dear Sandiswe,
Thank you for reaching out and bringing your concerns to our attention. We sincerely regret that your recent experience with SAU has not met your expectations.
However, we confirm that we authorised your claim more than 2 days ago and explained the repair process and the way going forward.
You also agreed to the vehicle being sent to the repairer to begin repairs.
We are unsure what issues you are referring to, however we will contact you to discuss the matter further.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We appreciate your understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention. We sincerely regret that your recent experience with SAU has not met your expectations.
However, we confirm that we authorised your claim more than 2 days ago and explained the repair process and the way going forward.
You also agreed to the vehicle being sent to the repairer to begin repairs.
We are unsure what issues you are referring to, however we will contact you to discuss the matter further.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We appreciate your understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply17 Sept 2025, 10:48
Official
Dear Sandiswe,
Thank you for reaching out and bringing your concerns to our attention. We sincerely regret that your recent experience with SAU has not met your expectations.
However, we confirm that we authorised your claim more than 2 days ago and explained the repair process and the way going forward.
You also agreed to the vehicle being sent to the repairer to begin repairs.
We are unsure what issues you are referring to, however we will contact you to discuss the matter further.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We appreciate your understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention. We sincerely regret that your recent experience with SAU has not met your expectations.
However, we confirm that we authorised your claim more than 2 days ago and explained the repair process and the way going forward.
You also agreed to the vehicle being sent to the repairer to begin repairs.
We are unsure what issues you are referring to, however we will contact you to discuss the matter further.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We appreciate your understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!