JM
Jean-Paul Mouton
1 reviews | Active since Jun 2018
24 Oct 2021, 12:44
STAY FAR AWAY FROM SAU...DISMAL SERVICE!
You say you "We dare to deliver! " - pathetic, i have mailed SAU numerous times and get absolutley NO response. I cancelled my policy from end October 21, let see if you comply as if judged by all the negative comments about SAU I dont trust or believe that SAU value their customers...not to mention the dismal service i received from SAU only to get a small windscreen chip fixed....My advise to anyone reading this - stay FAR AWAY from this lot!
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
02 Nov 2021, 16:27Dear Jean-Paul
We thank you for your message and we apologize for any inconvenience that was caused.
Kindly note that for security reasons, policies cannot be cancelled by means of an email.
Unfortunately, our attempts to contact you telephonically to arrange the cancellation were unsuccessful.
We can confirm however that the matter has been resolved.
Regards
The SAU Team
We dare to deliver!
SA Underwriting Agencies (Pty) Ltd's reply02 Nov 2021, 16:27
Official
Dear Jean-Paul
We thank you for your message and we apologize for any inconvenience that was caused.
Kindly note that for security reasons, policies cannot be cancelled by means of an email.
Unfortunately, our attempts to contact you telephonically to arrange the cancellation were unsuccessful.
We can confirm however that the matter has been resolved.
Regards
The SAU Team
We dare to deliver!