CR
Carlos R

1 reviews | Active since Jun 2021

04 Jun 2021, 14:17

SAU INSURANCE

SAU PROVIDED THE WORST SERVICE I HAVE EVER RECEIVED (BESIDES TELKOM, ESKOM AND THE LIKE... THEY ARE FAR WORSE). NEEDLESS TO SAY I CANCELLED MY POLICY WITH THEM AND JOINED DISCOVERY INSURANCE INSTEAD.

I DON'T NORMALLY COMMENT ON THESE PAGES AS I SIMPLY DON'T HAVE THE TIME. HOWEVER, THE ONLY REASON I AM DOING SO IS DUE TO THE EXCELLENT SERVICE RECEIVED BY LENNY NDLOVU.

HAD HE ASSISTED ME WITH THE CLAIM I CAN ASSURE YOU THEY WOULD HAVE HAD MY BUSINESS FOR LIFE! HE IS A TREMENDOUS ASSET TO THE COMPANY AND IT IS SAD THAT HE IS CAUGHT IN THE MIDDLE OF THE DISASTER HAPPENING AROUND HIM. WELL DONE LENNY! YOU'VE BEEN GREAT! KEEP IT UP.. BUT LOOK ELSEWHERE FOR BETTER OPPORTUNITIES WHERE GREAT SERVICE IS REWARDED.

DON'T ALLOW YOURSELF TO BECOME LIKE THE REST OF THE CALL CENTRE AGENTS AT SAU.

THANK YOU AGAIN. MAY U BE BLESSED ALWAYS.

0
Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply04 Jun 2021, 15:02
Official
Dear Carlos R Thank you for your message , we apologize for any inconvenience that was caused.  
Thank you also for acknowledging the service you received from Lenin, your feedback is appreciated.

We will investigate the circumstances surrounding the issue you have brought to our attention and will strive to ensure that these issues are rectified going forward. Thank you for your time & patience 
 Regards  The SAU team We dare to deliver!