ZG
Zakhele G

1 reviews | Active since Aug 2023

26 Aug 2023, 07:26

SAU claim approved

Hi I'm Zakhele Gazu, my wife had an accident on the 17th June and our claim has been approved and paid off since the car was a write off, my experience with SAU is that you need to provide all the necessary documents as per request also be petiant but do follow up with your claim consultant the progress of your claim, There will be so many calls from the people that are appointed for further investigation in oder to gether the fact if the claim is ligit or not, but yes I thank SAU, thou if they can just speed up the claim process at least to not more than 4 weeks provided if you have submitted all the requirements.

Thank you.

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply28 Aug 2023, 08:09
Official
Dear Zakhele G
 
We appreciate your kind words and thank you for your review acknowledging the service you received from SA Underwriters.

It is true that each claim is reviewed and validated on merit, and sometimes gathering information may take longer than expected. 
 
We value positive feedback from our clients & we are glad we were able to make our interaction with you a positive one!  
 We value all ideas and suggestions, whether they’re positive or critical. Your feedback helps us further improve our service so that it exceeds your expectations. 
Thank you for your continued support

Kind Regards
 
The SAU Team

We dare to deliver!