MvdM
Mark van der Merwe

1 reviews | Active since Jul 2016

26 Jul 2016, 06:09

SANTAM INSURANCE

<p>I POSTED A COMPLAINT OVER THE WEEKEND ABOUT POOR SERVICE FROM SANTAM / SAUNDERWRITERS WHEN IT COMES TO CLAIMS.</p> <p>BASICALLY THEY TAKE YOUR MONEY EACH MONTH BUT WHEN IT COMES TO CLAIMING THEY TRY AND BULLY YOU INTO ACCEPTING A LOWER SETTLEMENT .</p> <p>I RECEIVED AN ANSWER BACK TO SAY THEY ARE INVESTIGATING THE MATTER - IT SEEMS THIS WAS JUST TO KEEP ME QUIET AND ALSO TO GIVE THE APPEARANCE OF ATTENDING TO / ANSWERING THE COMPLAINT ON HELLOPETER</p>

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply02 Aug 2016, 15:09
Official

Dear Mr Van Der Merwe

We hereby confirm receipt of the correspondence sent the content of which has been duly noted.

All the issues raised has been dealt with comprehensively in our response to you on 27 July 2016.

Our stance on the matter remains.

Kind Regards

The SAU Team