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mhlangabezi M
1 reviews | Active since Dec 2022
21 Aug 2024, 14:18
SA Underwriting Agencies (Pty) Ltd are skelem
My car was attack by community of Elsiesriver complaining about electricity. SA SA Underwriting Agencies, insurance approve my claim, but the car is not yet fix now. They are taking me up and down. You must not join them.
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
22 Aug 2024, 15:15*Please be advised that as per our publicly available complaints procedure we reserve the right to recover costs or damages that we may suffer because of any individual making frivolous, vexatious, or defamatory statements.
Dear Mhlangabezi M
Thank you for your message and bringing the matter to our attention
You are correct, SA Underwriters have authorised your claim on the 22nd May and gave instruction to the repairer to proceed.
We apologise for the miscommunication from the repairer and Insurer or any perceived delays in the repair process.
We confirm that our team has been in contact with you and they have appointed a new repairer to assist you with the matter.
The repairer will contact you to make further arrangements.
Thank you for your continued support
Kind regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply22 Aug 2024, 15:15
Official
*Please be advised that as per our publicly available complaints procedure we reserve the right to recover costs or damages that we may suffer because of any individual making frivolous, vexatious, or defamatory statements.
Dear Mhlangabezi M
Thank you for your message and bringing the matter to our attention
You are correct, SA Underwriters have authorised your claim on the 22nd May and gave instruction to the repairer to proceed.
We apologise for the miscommunication from the repairer and Insurer or any perceived delays in the repair process.
We confirm that our team has been in contact with you and they have appointed a new repairer to assist you with the matter.
The repairer will contact you to make further arrangements.
Thank you for your continued support
Kind regards
The SAU Team
We Dare to Deliver!