1 reviews | Active since Mar 2018
SA Underwriting Agencies a **** !! BEWARE , DANGER ,GEVAAR INGOZI!!!
I'm disgusted by SA UNDERWRITERING AGENCIES CAR INSURANCE.
So goes their motto SAU "WE DARE TO DELIVER" THEY DON'T DELIVER THEY DARE TO DELIVER! ! They expect me to pay R9000 when the total claim is R12000. How are they helping me in this regard? Why do I have car insurance if this is the case? These people are ******* ! They are daylight ******s.I have been requesting them to send me a hard copy of my policy document, from last year August when I joined them.Up to now i haven't received it ! Why are they not sending me the contract? Are they hiding this ******** nature of their policy? I'm disgusted by SA UNDERWRITER CAR INSURANCE. They expect me to pay R9000 when the total claim is R12000. How are they helping me in this regard? Why do I have car insurance if this is the case? These people are ******* ! They are daylight ******s.I have been requesting them to send me a hard copy of my policy document, from last year August when I joined them.Up to now i haven't received it ! Why are they not sending me the contract? Are they hiding this ******** nature of their policy? I AM DISGUSTED !!! I have TAKen THEM TO THE OMBUDSMEN. I AM DISGUSTED !!!
I spoke to the manager Suzzette, she now says I must pay R6000 instead of the R9000. With the first claim that they too rejected, they sent me a breakdown of the excess calculation amount. AFTER THEY REJECTED MY FIRST CLAIM I CALLED THEM SEVERAL TIMES FOR THEM TO SEND ME THE POLICY DOCUMENT BY POST AS I WANTED TO READ IT IN DETAIL. THEY NEVER SENT IT. With this current claim I didnt receive the excess calculation , I requested it and they didn't provide me it.
Suzzette , you must fix my car! You acknowledged that the post office has some delays , from last year August since I requested the policy document. Why are you operating in different ways but you are in the same company ? If one consultant uses registered mail why can't others do so. There is no consistency at SAU.
Good Day Ms Jabavu
We hereby confirm that you have referred this matter to the Short term Insurance Ombudsman and we will thus be liaising with you through this mediation process which you have chosen.
We thank you for the correspondence sent and trust that you will find the above in order.
Kind Regards
The SAU Team
Good Day Ms Jabavu
We hereby confirm that you have referred this matter to the Short term Insurance Ombudsman and we will thus be liaising with you through this mediation process which you have chosen.
We thank you for the correspondence sent and trust that you will find the above in order.
Kind Regards
The SAU Team
