JL
Jonny L
1 reviews | Active since May 2021
17 Oct 2022, 19:51
SA Underwriting
I have never had an issue with the company until I dealt with a consultant called Bridget. She never comes back to me with an answer. My car has been written off for the past month with no feedback. When I call her she always has an excuse and tells me that they are busy evaluating
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
20 Oct 2022, 10:41Dear Jonny L
Thank you for bringing this matter to our attention.
We apologise for any lack of communication that you may have experienced.
We can confirm that our offices have contacted you to discuss the matter.
Your review has helped us highlight shortcomings in the current process and we have addressed the matter with our Team. This may help to prevent similar incidents occurring to other customers.
Please feel free to contact Us or your Broker should you have any queries
Kind regards
The SAU Team
We Dare to Deliver!
Thank you for bringing this matter to our attention.
We apologise for any lack of communication that you may have experienced.
We can confirm that our offices have contacted you to discuss the matter.
Your review has helped us highlight shortcomings in the current process and we have addressed the matter with our Team. This may help to prevent similar incidents occurring to other customers.
Please feel free to contact Us or your Broker should you have any queries
Kind regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply20 Oct 2022, 10:41
Official
Dear Jonny L
Thank you for bringing this matter to our attention.
We apologise for any lack of communication that you may have experienced.
We can confirm that our offices have contacted you to discuss the matter.
Your review has helped us highlight shortcomings in the current process and we have addressed the matter with our Team. This may help to prevent similar incidents occurring to other customers.
Please feel free to contact Us or your Broker should you have any queries
Kind regards
The SAU Team
We Dare to Deliver!
Thank you for bringing this matter to our attention.
We apologise for any lack of communication that you may have experienced.
We can confirm that our offices have contacted you to discuss the matter.
Your review has helped us highlight shortcomings in the current process and we have addressed the matter with our Team. This may help to prevent similar incidents occurring to other customers.
Please feel free to contact Us or your Broker should you have any queries
Kind regards
The SAU Team
We Dare to Deliver!