MW
Melanie W

1 reviews | Active since Mar 2020

12 Mar 2020, 11:21

SA Underwriters - NOSIPHO MAGUBANE

It was my first claim ever! … In all the years that I have been driving (and I must mention here that I have had my driver's licence since 1995) never have I had to register a claim! So no doubt one can imagine just how daunting it appeared to be after having listened to soooo many horror stories about "Insurance" … but since my very first call to SAU on Monday, 09 March 2020 at about 06H00 never did I imagine or expect such fantastic service! My first call was to SAU Road Assist Dept and spoke to an agent named Rannon who helped me out in a matter of minutes ... The next agent I spoke to in the Claims Dept was NOSIPHO MAGUBANE ... oh my word!!! What professionalism!!! ... The care, respect and advice I received from her was way beyond my expectations! NOSIPHO assisted me every step of the way ... I am at peace and I would highly recommend SAU for peace of mind when it comes to insuring your vehicle ... My hopes and dreams and ADVICE for every Insurance Company out there??? ----- FIND YOURSELVES A NOSIPHO MAGUBANE!!! ... Thank you so much for everything SAU and NOSIPHO!

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply12 Mar 2020, 21:44
Official
Dear Melanie W,
 
We appreciate your kind words and thank you for acknowledging the good service you received from Nosipho Magubane.
  
We value positive feedback from our clients. We are glad we were able to make our interaction with you a positive one. We will continue to strive to give you excellent service.  
 
We highly value all ideas and suggestions from our customers, whether they’re positive or critical. Your feedback help us further improve our service so that it exceeds your expectations.

Regards
  
The SAU Team
  
We dare to deliver!