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Zack Z

1 reviews | Active since Dec 2022

04 Mar 2024, 08:22

SA Undertakers

One advise keep away from these guys if you already have insurance with them change fast because when you have had an accident even not your fault example somebody hits you from the back these guys that treat you as a suspect and investigate you as such until they find an excuse not to pay loss adjuster gets a commission if his report rejects a claim which he falsify using underhand tactics I paid insurance from 2017 recently guy smashed in the back of my car writing it of SA underwriters rejected my claim stating I was not the driver of the car bunch of mo good ******* please note car was not ebmven an expensive payout would have been less but they still refused

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply06 Mar 2024, 09:29
Official
Good day Mr Sooban  We acknowledge receipt of your review.
In order to have ongoing cover on any insurance policy the policyholder is obligated to give true and correct information at all times.
We confirm that the Insurer deems to settle all valid claims. We therefore appointed a loss adjuster to assist us with the validation of the claim.  However during the validation we have determined that you and your son attempted to commit insurance *****, by intentionally providing false information and false statements. This is considered a breach of contract and a violation of policy terms & conditions The claim therefore will not be paid under the policy due to your dishonest actions.  We trust this addresses your queries  Kind Regards  The SAU Team  We Dare to Deliver!

*Please be advised that as per our publicly available complaints procedure we reserve the right to recover costs or damages that we may suffer because of any individual making frivolous, vexatious, or unreasonable statements.