mL
monica L

1 reviews | Active since Aug 2014

25 Oct 2017, 11:57

Poor workmanship

February 2017 , registered a claim ,as my car was involved in an accident , SAU appointed PROLINE to fix the car . On 20 Oct 2017 , I was travelling to Limpopo ,I stopped to buy food ,and when I started the car , the car wouldn't start ,Insurance towed the car to the nearest Hyundai (Wonderboom in Pretoria) . Hyundai sent a report to say that the car wont start due to the fact that it was involved in an accident and was not fixed properly,the head cylinder is broken . SAU are claiming it is not possible as the problem would not have occurred 7 months later .and are now refusing to fix my car .

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply25 Oct 2017, 14:41
Official

Good Day Ms MM Letsoalo,

We hereby confirm receipt of the correspondence. The matter will be reviewed and the outcome communicated to you.

We thank you and will revert in due course.

Kind Regards

The SAU Team

Best regards,