P
Prudence
1 reviews | Active since Aug 2025
12 Aug 2025, 17:45
Poor
Poor communication from your side. I don't have a car to go to work n take kids to school, it's really bad for me
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Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
13 Aug 2025, 16:25Dear Prudence,
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply13 Aug 2025, 16:25
Official
Dear Prudence,
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!