D
Daphney

1 reviews | Active since May 2025

07 May 2025, 08:05

Mrs

Hy my consern is that, if I'm in big accident I don't think my insurance help me because I tried several times to contact them at night but all telephones not working even those that are emergency number 🤔🤔🤔

0
Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply08 May 2025, 13:44
Official
Dear Daphney D 
 Thank you for reaching out and bringing your concerns to our attention. 

We confirm that our team has contacted you and confirmed that you unfortunately couldn't reach us as you did not have our contact numbers. 

We sincerely regret that your recent experience with SAU has not met your expectations. 
We kindly request that you save our contact numbers, especially our 24 hour emergency number in order to avoid similar occurrences.

We value all ideas and suggestions, whether they’re positive or critical. Your feedback helps us further improve our service so that it exceeds your expectations.

Thank you for your continued support.
Kind Regards
 
The SAU Team

We Dare to Deliver