P
PhathiswaQimngqoshe
1 reviews | Active since Jun 2025
06 Jun 2025, 16:01
It's bad
It's bad.i don't know why IAM not leaving
Helpful (0)
Replies (1)0
Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
06 Jun 2025, 16:42Dear PhathiswaQimngqoshe
We acknowledge your concerns regarding the excess structure app**** to your policy and understand that you believe this was not agreed upon at the time of taking out cover.
Please be assured that we are taking your feedback seriously. As part of our process, we will review the call recording when your policy was incepted to clarify what was discussed and agreed upon. Once this review is complete, we will be in touch with an update and the outcome of our findings.
We appreciate your patience and understanding in the interim and are committed to finalising the matter appropriately.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge your concerns regarding the excess structure app**** to your policy and understand that you believe this was not agreed upon at the time of taking out cover.
Please be assured that we are taking your feedback seriously. As part of our process, we will review the call recording when your policy was incepted to clarify what was discussed and agreed upon. Once this review is complete, we will be in touch with an update and the outcome of our findings.
We appreciate your patience and understanding in the interim and are committed to finalising the matter appropriately.
Kind Regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply06 Jun 2025, 16:42
Official
Dear PhathiswaQimngqoshe
We acknowledge your concerns regarding the excess structure app**** to your policy and understand that you believe this was not agreed upon at the time of taking out cover.
Please be assured that we are taking your feedback seriously. As part of our process, we will review the call recording when your policy was incepted to clarify what was discussed and agreed upon. Once this review is complete, we will be in touch with an update and the outcome of our findings.
We appreciate your patience and understanding in the interim and are committed to finalising the matter appropriately.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge your concerns regarding the excess structure app**** to your policy and understand that you believe this was not agreed upon at the time of taking out cover.
Please be assured that we are taking your feedback seriously. As part of our process, we will review the call recording when your policy was incepted to clarify what was discussed and agreed upon. Once this review is complete, we will be in touch with an update and the outcome of our findings.
We appreciate your patience and understanding in the interim and are committed to finalising the matter appropriately.
Kind Regards
The SAU Team
We Dare to Deliver!