TM
TUMELO M

1 reviews | Active since Oct 2018

26 Oct 2018, 11:55

INSURANCE CLAIM

Good day I logged a claim two weeks back the only respond I'm getting is we are awaiting claims committee finalization I'm tired of this now

0
Replies (4)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply29 Oct 2018, 12:33
Official

Dear Tumelo

We take note of your issue raised and apologise for the inconvenience caused. We will make contact with you in due course to obtain comprehensive detail.

In the interim do not hesitate to contact our advice line: ***

Regards

The SAU team

SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply30 Oct 2018, 10:09
Official

Dear Tumelo

We hereby confirm that the claims department has reviewed this matter and reached a resolution which was communicated to you.

We thank you for the correspondence sent and trust that you are satisfied with the outcome reached.

Kind Regards

The SAU Team

TM
TUMELO M's update02 Nov 2018, 11:25
Reviewer Update
Good day I fail to understand u just reply without communicating with your committee cause till to date I didn't receive any respond from your company my claim is stand and still no one is saying anything when I call I receive same respond ' your claim is with claim committee until when Regards Tumelo
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply06 Nov 2018, 12:11
Official
Dear Tumelo

We confirm that your claim was reviewed by the claims committee and the outcome communicated to you. We thank you for bringing the matter to our attention and apologise for the delay.  Kind Regards The SAU team