NM
Ntsako M
1 reviews | Active since Nov 2024
01 Nov 2024, 11:10
Insurance ****
These people are 100% ****s now they have rejected my claim with no valid reasons and now they have vfv on my behalf to sell my racked vehicle for way under value **** insurance nie meer I suspect their loss adjuster are as **** as their insurance company SAU
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
05 Nov 2024, 15:03Good Day Ntsako M
Thank you for bringing the matter to our attention
We firstly confirm that a short term insurance policy is a contract that is entered in good faith.
The Insurer asks various questions regarding the risk and your personal circumstances to determine is the risk is acceptable.
When you took up the policy your Broker asked you various questions relating to your driving offences and credit history. You did not disclose important information and did not provide correct information to us and your Broker.
Please refer your policy wording “General Exceptions” page 28 (below)
General ExceptionsThe following exceptions are applicable to all sections of this Policy:We shall not be liable for - 4: any loss or damage where there is misrepresentation, non-disclosure, mis-description by You or anyone acting on Your behalf of any nature or false or incomplete information supp**** of any fact or circumstance in connection with a claim in terms of this Policy or Your application for this Policy or any subsequent endor*****ts.
Because of your misrepresentations and non-disclosure, the Insurer is not liable for your claim.
We further confirm that as the claim was rejected the vehicle is returned to you. The Insurer will not sell a vehicle if the claim was not paid.
Our claims team will contact you to finalise the matter
Kind Regards
The SAU Team
We Dare to Deliver!
Thank you for bringing the matter to our attention
We firstly confirm that a short term insurance policy is a contract that is entered in good faith.
The Insurer asks various questions regarding the risk and your personal circumstances to determine is the risk is acceptable.
When you took up the policy your Broker asked you various questions relating to your driving offences and credit history. You did not disclose important information and did not provide correct information to us and your Broker.
Please refer your policy wording “General Exceptions” page 28 (below)
General ExceptionsThe following exceptions are applicable to all sections of this Policy:We shall not be liable for - 4: any loss or damage where there is misrepresentation, non-disclosure, mis-description by You or anyone acting on Your behalf of any nature or false or incomplete information supp**** of any fact or circumstance in connection with a claim in terms of this Policy or Your application for this Policy or any subsequent endor*****ts.
Because of your misrepresentations and non-disclosure, the Insurer is not liable for your claim.
We further confirm that as the claim was rejected the vehicle is returned to you. The Insurer will not sell a vehicle if the claim was not paid.
Our claims team will contact you to finalise the matter
Kind Regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply05 Nov 2024, 15:03
Official
Good Day Ntsako M
Thank you for bringing the matter to our attention
We firstly confirm that a short term insurance policy is a contract that is entered in good faith.
The Insurer asks various questions regarding the risk and your personal circumstances to determine is the risk is acceptable.
When you took up the policy your Broker asked you various questions relating to your driving offences and credit history. You did not disclose important information and did not provide correct information to us and your Broker.
Please refer your policy wording “General Exceptions” page 28 (below)
General ExceptionsThe following exceptions are applicable to all sections of this Policy:We shall not be liable for - 4: any loss or damage where there is misrepresentation, non-disclosure, mis-description by You or anyone acting on Your behalf of any nature or false or incomplete information supp**** of any fact or circumstance in connection with a claim in terms of this Policy or Your application for this Policy or any subsequent endor*****ts.
Because of your misrepresentations and non-disclosure, the Insurer is not liable for your claim.
We further confirm that as the claim was rejected the vehicle is returned to you. The Insurer will not sell a vehicle if the claim was not paid.
Our claims team will contact you to finalise the matter
Kind Regards
The SAU Team
We Dare to Deliver!
Thank you for bringing the matter to our attention
We firstly confirm that a short term insurance policy is a contract that is entered in good faith.
The Insurer asks various questions regarding the risk and your personal circumstances to determine is the risk is acceptable.
When you took up the policy your Broker asked you various questions relating to your driving offences and credit history. You did not disclose important information and did not provide correct information to us and your Broker.
Please refer your policy wording “General Exceptions” page 28 (below)
General ExceptionsThe following exceptions are applicable to all sections of this Policy:We shall not be liable for - 4: any loss or damage where there is misrepresentation, non-disclosure, mis-description by You or anyone acting on Your behalf of any nature or false or incomplete information supp**** of any fact or circumstance in connection with a claim in terms of this Policy or Your application for this Policy or any subsequent endor*****ts.
Because of your misrepresentations and non-disclosure, the Insurer is not liable for your claim.
We further confirm that as the claim was rejected the vehicle is returned to you. The Insurer will not sell a vehicle if the claim was not paid.
Our claims team will contact you to finalise the matter
Kind Regards
The SAU Team
We Dare to Deliver!