ZM
Zinhle M

1 reviews | Active since Nov 2011

04 Mar 2026, 07:44

******* insurance

This is the worst insurance ever, registered a claim on the 15th of Dec, early Jan got told car is a write off and still waiting for the car to be settled, it’s the 4th of March, there’s no communication of the status of your claim unless you call them, everyday it’s a different story. I regret taking this insurance I’ve been paying for a written off car for 3months now but I had full comprehensive cover paid my premiums deligently and this is the treatment that I got! ******* insurance, they have no care whatsoever for their clients and very inconsiderate.

0
Replies (3)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply04 Mar 2026, 08:21
Official
 Dear Zinhle,
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your complaint and understand the importance of addressing your matter. 
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible. 
We appreciate your patience and the opportunity to assist you further. 
Kind regards 

The SAU Team

We Dare to Deliver!
 
ZM
Zinhle M's update04 Mar 2026, 09:10
Reviewer Update
It’s sad that it has to take such lengths for things to be actioned. Very disappointed and frustrated
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply06 Mar 2026, 08:22
Official
 Dear Zinhle,
Thank you once again for bringing your concerns to our attention.

We appreciate your patience and understanding 
Kind regards 

The SAU Team