Ignores Clients Instructions / Poor Service.

<p>Phoned their help line to cancel my policy and debit order therefore. Advised that they can’t help me by phone, and I must write to their info email address, which I duly did... twice!</p> <p>To date I have not had a response.</p> <p>The debit order is still running off my bank account.</p> <p>(I wished to cancel my policy with them as A) they increased my premium without consultation, and B) their service leaves much to be desired, And C) I discovered (was not advised) that they did not cover me in full in the event of a hijacking.</p> <p> </p> <p> </p>