ZG
Zandile G

1 reviews | Active since Apr 2022

29 Apr 2022, 14:02

Great Service - Leah

Leah Mathiane you are my Champion today or should I say SAU Team because from the day my car broke down Tuesday 26th April when I phoned SAU the Tow Truck arrived in minutes like it was waiting for my call :) and the communication (messages) and phone calls were excellent and much appreciated. The dealership has just confirmed the damage and I phoned in, and got a lovely lady Leah Mathiane that explained what is covered under my policy and took me through the process of the claim. It has not been processed or approved but when you receive such service you at least feel at peace that all will be well. Thank you Zandile from Cape Town.

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply30 Apr 2022, 10:58
Official
Dear Zandile
  
We appreciate your kind words and thank you for acknowledging the service you received from Leah and the SAU Team.
   
We value positive feedback from our clients & we are glad we were able to make our interaction with you a positive one!  
 We value all ideas and suggestions from our customers, whether they’re positive or critical. Your feedback helps us further improve our service so that it exceeds your expectations. 
Thank you for your continued support 

Kind Regards
 
The SAU Team

We dare to deliver!