IT
Itumeleng T
1 reviews | Active since Mar 2020
19 Jun 2025, 16:54
Excellent customer service
Second time being assisted by Ncebakazi Mbula
1.Good telephone etiquette 2. Made registering a claim easy 3. Returned my call, I wasn't able for a call at the time, she called again at a convenient time
Excellent service overall , much appreciated
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Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
19 Jun 2025, 17:34Dear Itumeleng,
Thank you for your kind words and for taking the time to share your experience with our Team and more specifically Ncebakazi,
We’re thrilled to hear that you received excellent service, and we truly appreciate your positive feedback following the initial complaint. It’s always encouraging to know that our efforts are making a meaningful impact.
At SAU, we welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
We’re thrilled to hear that you received excellent service, and we truly appreciate your positive feedback following the initial complaint. It’s always encouraging to know that our efforts are making a meaningful impact.
At SAU, we welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you once again for your continued support.
Kind regards,
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply19 Jun 2025, 17:34
Official
Dear Itumeleng,
Thank you for your kind words and for taking the time to share your experience with our Team and more specifically Ncebakazi,
We’re thrilled to hear that you received excellent service, and we truly appreciate your positive feedback following the initial complaint. It’s always encouraging to know that our efforts are making a meaningful impact.
At SAU, we welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
We’re thrilled to hear that you received excellent service, and we truly appreciate your positive feedback following the initial complaint. It’s always encouraging to know that our efforts are making a meaningful impact.
At SAU, we welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you once again for your continued support.
Kind regards,
The SAU Team
We Dare to Deliver!