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DEBORAH F

1 reviews | Active since Aug 2010

14 Mar 2017, 13:24

DISGUSTING HORRID SERVICE FROM SOUTH AFRICAN UNDERWRITERS (SAU)

<p>There is only one way to describe this company - DISGUSTING - my car was nearly ****** last week Wednesday, 8th March 2017 - it was not taken but the savages managed to break the entire ignition mechanism etc so I had to have my car towed home. I put in a claim the next day and the assessor came through on Friday morning. To date and it is now Tuesday, 14th March 2017, no one has bothered to tell us what is happening. I have to call the company every day to find out the way forward. My car is still sitting at home and nothing is being done to have it repaired by the insurance company I pay alot of money to every month. As soon as this claim and repair is done, I will be moving insurance company's so fast - DISGUSTING, DISGUSTING, DISGUSTING service.</p> <p> </p>

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply14 Mar 2017, 17:16
Official

Good Day Mr Lewis

We thank you for the correspondence sent.

The claim was authorised today and we confirm that an agent from the claims department has contacted you to arrange for the commencement of the repairs on the vehicle.

We trust that you will find the above in order.

Kind Regards

The SAU Team