Disappointed New Customer

I do not brlieve I am new but already they treating me like a trash, I have been asking them to send me an updated insurance with the new address and my husband as a second driver, did they do thst No.I emailed them,I whatsapped them,I called them multiple times at my expense, instead they sent the latest one with my husband's name and removed me, for the reasons unknown, I spoke to Leah ,did she help no, instead she sent me to another dpt where the phone was not picked up, wasting more money for me.

I must say I am so disappointed and this looks like a dodgey way of dealing with people, because from my side I won't have a written down proof , however I know I mafe amendments on the 18th of July at 12:30, I have multiple emails and whatsapp chats as proof, I left voice message on the 22nd,I called again today the 23rd around 11:30, infact I even have screenshot as a proof.