CM
Constacia M
1 reviews | Active since May 2020
06 May 2020, 03:37
Claims
The service and response from the claims department is very slow.
Helpful (0)
Replies (2)0
Replies (2)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
14 May 2020, 18:14Dear Constacia M,
Thank you for your message and we apologize for any inconvenience that was caused.
We are currently investigating the circumstances surrounding the problem you have brought to our attention.
Thank you for your patience while we explore this matter.
We will be in contact with you regarding your complaint to discuss the way forward.
Regards
The SAU team
We dare to deliver!
SA Underwriting Agencies (Pty) Ltd's reply14 May 2020, 18:14
Official
Dear Constacia M,
Thank you for your message and we apologize for any inconvenience that was caused.
We are currently investigating the circumstances surrounding the problem you have brought to our attention.
Thank you for your patience while we explore this matter.
We will be in contact with you regarding your complaint to discuss the way forward.
Regards
The SAU team
We dare to deliver!
SA Underwriting Agencies (Pty) Ltd's replyOfficial
17 May 2020, 18:28Dear Constacia M,
We received the necessary work permits and the necessary arrangements have been made to have your vehicle assessed.
We will be in contact with you to discuss the progress of your claim.
Once again we apologize for any inconvenience that was caused but unfortunately we faced some challenges and were hampered with the Covid-19 lock-down restrictions.
Regards
The SAU team
We dare to deliver!
SA Underwriting Agencies (Pty) Ltd's reply17 May 2020, 18:28
Official
Dear Constacia M,
We received the necessary work permits and the necessary arrangements have been made to have your vehicle assessed.
We will be in contact with you to discuss the progress of your claim.
Once again we apologize for any inconvenience that was caused but unfortunately we faced some challenges and were hampered with the Covid-19 lock-down restrictions.
Regards
The SAU team
We dare to deliver!