HL
Heinrich L

1 reviews | Active since Nov 2015

18 Nov 2015, 17:58

Claim No CLM***

I was 4/10/2015 in an accident and it wasn't my fault, but till now I didn't find any joy from Sa Underwriters. First they wanted me to pay R8000,00 access which was R5000,00 for road accident fund and R3000,00 for access. I said it is unheard of and I should not pay them, but actually claim from them. Than they went back and requested the police reports. I'm really frustrated and December is apon us. I don't feel that Sa Underwriters is carrying my best wishes at heart.

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply23 Nov 2015, 16:25
Official
Hello Aitog man,

Please be advised that your claim has been finalised and the claims department have agreed to waive the additional excess, only the basic excess is payable. We apologise for the delay in the processing of your claim and are sure you will appreciate that all claims have administrative procedures that need to be fulfilled in order to ensure the claim is correctly processed. Kind regards
SAU Team