NS
NQOBILE S
1 reviews | Active since Jul 2014
18 Mar 2024, 09:06
Claim dispute
I disputed my claim with SAU last week and have not had any feedback as yet nor acknowledgement to my email, what’s the time frame in getting feedback regarding the dispute ?
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
19 Mar 2024, 09:56Dear Nqobile S
We acknowledge receipt of your review.
However we confirm that your review is false and contains false information.
You have forwarded the email to us yesterday and we can confirm that the original email was sent to the incorrect email address.
You surely cannot expect a response or acknowledgement to an email that we have never received due an error on your part.
We strongly suggest that you double check the spelling of email addresses before sending to ensure that your email is sent to the correct person/s.
This will also prevent misunderstandings and potentially divulging your personal information to the wrong person or company.
Kind Regards
The SAU Team
We Dare to Deliver!
*Please be advised that as per our publicly available complaints procedure we reserve the right to recover costs or damages that we may suffer because of any individual making frivolous, vexatious, or unreasonable statements.
SA Underwriting Agencies (Pty) Ltd's reply19 Mar 2024, 09:56
Official
Dear Nqobile S
We acknowledge receipt of your review.
However we confirm that your review is false and contains false information.
You have forwarded the email to us yesterday and we can confirm that the original email was sent to the incorrect email address.
You surely cannot expect a response or acknowledgement to an email that we have never received due an error on your part.
We strongly suggest that you double check the spelling of email addresses before sending to ensure that your email is sent to the correct person/s.
This will also prevent misunderstandings and potentially divulging your personal information to the wrong person or company.
Kind Regards
The SAU Team
We Dare to Deliver!
*Please be advised that as per our publicly available complaints procedure we reserve the right to recover costs or damages that we may suffer because of any individual making frivolous, vexatious, or unreasonable statements.