SN
Samkelo N

1 reviews | Active since Mar 2026

05 Mar 2026, 21:34

Claim

I am extremely unhappy with how long my insurance claim has been taking. It has been over two weeks with no update, and this delay is causing me a lot of stress and inconvenience. I expect a clear response immediately. If there is no update soon, I will escalate this matter to the Ombudsman for Short-Term Insurance and consider legal action.

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Replies (1)
SA Underwriting Agencies (Pty) Ltd
SA Underwriting Agencies (Pty) Ltd's reply06 Mar 2026, 08:23
Official
 Dear Samkelo,
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your complaint and understand the importance of addressing your matter. 
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible. 
We appreciate your patience and the opportunity to assist you further. 
Kind regards 

The SAU Team

We Dare to Deliver!