LM
Lindiwe M
1 reviews | Active since Aug 2016
27 May 2025, 18:25
Claim
Still waiting for them to come back to me concerning the claim.
Helpful (0)
Replies (1)0
Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
28 May 2025, 10:20Dear Lindiwe M
We acknowledge receipt of your message.
However we confirm that you notified us of the claim on the same day as you posted this review.
We feel it is unreasonable for you to expect your claim to be finalised before we have had the opportunity to view the damaged item.
Kindly allow our team the opportunity to validate the claim and appoint the assessor to determine the cause of the loss.
We confirm our team has contacted you to discuss the way forward
We welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you for your continued support.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge receipt of your message.
However we confirm that you notified us of the claim on the same day as you posted this review.
We feel it is unreasonable for you to expect your claim to be finalised before we have had the opportunity to view the damaged item.
Kindly allow our team the opportunity to validate the claim and appoint the assessor to determine the cause of the loss.
We confirm our team has contacted you to discuss the way forward
We welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you for your continued support.
Kind Regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply28 May 2025, 10:20
Official
Dear Lindiwe M
We acknowledge receipt of your message.
However we confirm that you notified us of the claim on the same day as you posted this review.
We feel it is unreasonable for you to expect your claim to be finalised before we have had the opportunity to view the damaged item.
Kindly allow our team the opportunity to validate the claim and appoint the assessor to determine the cause of the loss.
We confirm our team has contacted you to discuss the way forward
We welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you for your continued support.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge receipt of your message.
However we confirm that you notified us of the claim on the same day as you posted this review.
We feel it is unreasonable for you to expect your claim to be finalised before we have had the opportunity to view the damaged item.
Kindly allow our team the opportunity to validate the claim and appoint the assessor to determine the cause of the loss.
We confirm our team has contacted you to discuss the way forward
We welcome all feedback—both positive and constructive—as it helps us continuously enhance the service we provide.
Thank you for your continued support.
Kind Regards
The SAU Team
We Dare to Deliver!