LN
Lerato N
1 reviews | Active since Aug 2025
23 Aug 2025, 15:31
Car accident
I am still waiting for the person to come and look at the damage as I was promised on the phone on Thursday afternoon that he/she will come round eleven o clock in the morning.
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
25 Aug 2025, 08:34Dear Lerato,
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply25 Aug 2025, 08:34
Official
Dear Lerato,
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for reaching out and bringing your concerns to our attention.
We sincerely regret that your recent experience with SAU has not met your expectations.
Please be assured that we take all feedback seriously and strive to provide every client with a professional and supportive service, especially during stressful times such as a claim.
We acknowledge your concerns regarding the communication delays and service experience you’ve outlined.
We appreciate your patience and understanding in the interim and are committed to resolving the matter appropriately. Kind regards,
The SAU Team
We Dare to Deliver!