1 reviews | Active since Jun 2017
Be warned !! Stay away from them , worst in the industry
<p>For one week consistently going backwards and forward with false information by management and claims officer. One minute you prove you own something , like any other insurance company accepts many forms of proof of purchase especially if an item was given to you as a gift . I've been paying my premiums , with the false information that I am covered for my all risk items . I've give more than ample proof I own the product , I have taken time out of my day just to help these derogatory people, other people have taken time out of their day as well to assist and at the end of the day a manager by the name of Suzette Havenga , who is completely derogatory, questions the existence of a person and lies and misleads with false information , is to make the final decision on my claim . I am highly disgusted.I don't even want a reply , all I want is to warn people to stay away . </p> <p>Suzzette Havenga , you can reply to this and make it seem as everything has been solved etc, your misleading the public , your policy's are misleading and you are a **** . She also claims CPA won't be able to help . The ombudsman and the lawyers will be in contact with you to discuss further ! </p> <p> </p> <p>P.s when you speak to the consultants all they say is needed to make a claim is a quotation, they never warn or tell you about products purchased outside of South Africa , and they misleading the public . </p> <p> </p> <p>Oh and be warned people , when using call recording apps , you need the phone to be on loud speaker when talking to insurance to actually get the recording . </p> <p> </p> <p>Disgusting , never again will I ever do business with SAU. </p>
Dear Mr Coovadia
We hereby confirm that the matter has been reviewed and a detailed response has been supp**** to you, by email.
We thank you for your enquiry and trust that the response clarifies the concerns raised.
Kind Regards
The SAU Team
Dear Mr Coovadia
We hereby confirm that the matter has been reviewed and a detailed response has been supp**** to you, by email.
We thank you for your enquiry and trust that the response clarifies the concerns raised.
Kind Regards
The SAU Team
