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Brian Burabu Brian Burabu
1 reviews | Active since Nov 2025
19 Nov 2025, 21:52
Bad service: Claim w...
Bad service: Claim was declined based on one month missed premium
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Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
20 Nov 2025, 10:01Dear Brian
Thank you for your message.
As explained, a short term insurance policy is a contract that is renewed monthly with the payment of the premium.
Unfortunately, if no premium is received within the grace period then there is no cover for that month.
At SAU, we welcome all feedback, both positive and constructive, as it helps us continuously enhance the service we provide.
We trust this addresses your queries.
Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for your message.
As explained, a short term insurance policy is a contract that is renewed monthly with the payment of the premium.
Unfortunately, if no premium is received within the grace period then there is no cover for that month.
At SAU, we welcome all feedback, both positive and constructive, as it helps us continuously enhance the service we provide.
We trust this addresses your queries.
Kind regards,
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply20 Nov 2025, 10:01
Official
Dear Brian
Thank you for your message.
As explained, a short term insurance policy is a contract that is renewed monthly with the payment of the premium.
Unfortunately, if no premium is received within the grace period then there is no cover for that month.
At SAU, we welcome all feedback, both positive and constructive, as it helps us continuously enhance the service we provide.
We trust this addresses your queries.
Kind regards,
The SAU Team
We Dare to Deliver!
Thank you for your message.
As explained, a short term insurance policy is a contract that is renewed monthly with the payment of the premium.
Unfortunately, if no premium is received within the grace period then there is no cover for that month.
At SAU, we welcome all feedback, both positive and constructive, as it helps us continuously enhance the service we provide.
We trust this addresses your queries.
Kind regards,
The SAU Team
We Dare to Deliver!