mX
musawenkosi X
1 reviews | Active since Oct 2022
06 Jun 2024, 12:22
BAD SERVICE
What a bad service i got from SAU i wouldn't recommend to anyone its almost month and 2 weeks my car been ****** nothing has been happened
Helpful (0)
Replies (1)0
Replies (1)
SA Underwriting Agencies (Pty) Ltd's replyOfficial
07 Jun 2024, 09:00Dear Musawenkosi X
Thank you for your message. We apologise for any perceived delays.
It is our aim to settle all valid claims. However, this means that claims must be fully validated before we finalise any claim.
The Insurer's right to validate all claims is reserved in this regard.
The Insurer's right to validate all claims is reserved in this regard.
Due to the complicated nature of your claim, we have appointed a loss adjuster to help with the validations.
We will be able to bring the matter to a close only once the claim validations are complete.
We will be able to bring the matter to a close only once the claim validations are complete.
During this time, we kindly request that you co-operate with the appointed loss adjuster in order to avoid any unnecessary delays.
Our claims team will keep you updated on the progress of the matter
Kind Regards
The SAU Team
We Dare to Deliver!
Kind Regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply07 Jun 2024, 09:00
Official
Dear Musawenkosi X
Thank you for your message. We apologise for any perceived delays.
It is our aim to settle all valid claims. However, this means that claims must be fully validated before we finalise any claim.
The Insurer's right to validate all claims is reserved in this regard.
The Insurer's right to validate all claims is reserved in this regard.
Due to the complicated nature of your claim, we have appointed a loss adjuster to help with the validations.
We will be able to bring the matter to a close only once the claim validations are complete.
We will be able to bring the matter to a close only once the claim validations are complete.
During this time, we kindly request that you co-operate with the appointed loss adjuster in order to avoid any unnecessary delays.
Our claims team will keep you updated on the progress of the matter
Kind Regards
The SAU Team
We Dare to Deliver!
Kind Regards
The SAU Team
We Dare to Deliver!